Shipping
✨ FREE POSTAGE on 3+ items
✨ Orders are typically shipped within 7 days of placing the order, but we always aim for less!
✨ Once shipped, please allow 2-5 days for delivery.
Note: Shipping rates are weight-based and may vary depending on the product.
Returns
Our goal at Lasso and Loom is that you love your hoodie. Our western inspired hoodies are typically non-refundable, but please reach out if something is not right.
Our items are made to order, so please be sure to check our sizing guidelines before ordering.
No refund requests will be issued after 30 days of the purchase date.
For refund inquiries, please contact us at support@lassoandloom.com.
Cooling Off Period
All our products are made to order, however sometimes there is a change in heart, or mistaken size request. Therefore, all orders are processed 24 hours post receipt, to allow for changes. After this period no changes can then be made.
Eligibility for a Refund
✨ Product received is damaged or defective.
✨ The request is made within 30 days of purchase.
✨ Item must be unused and returned in its original condition.
For any return questions, contact us at: support@lassoandloom.com.
This refund policy is subject to change at any time and without notice.
GPSR
EU representative: Name: Gelato
Email address: support@gelato.com
Postal address: Dronning Eufemias gate 8, 0191 Oslo, Norway
Product Information: Gildan SF500, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC
Care Instructions: Machine wash: warm (max 40c or 105F). Do NOT bleach, Tumble dry: low heat. Iron: low heat. Steaming not recommended. Do not dryclean.